Company Vision

Giving parents peace of mind.

Mission Statement

Our goal is to make it easy for families to make healthy decisions by offering healthier alternatives to the communities that we serve.

Core Values

Healthy Choices

We serve our meals to thousands of elementary students each school day. We sincerely believe that we are ethically bound to help schools provide healthier options for their students. The Lunch Lady is dedicated to meeting strict health standards in all of our schools, including the new Ontario Food and Beverage Policy [PPM 150]. By creating a fun, yet healthier menu, parents never have to say "No" to a Lunch Lady menu choice.

Allergy Management

A Nut Free environment is just the start. We do our best to make it possible for every child at school to participate in our programs, even those with severe food allergies, food sensitivities and diabetes. We do not want anyone to feel left out. We keep a food profile on children with special food needs and modify meals to fit their requirements. If you have any inquiries regarding our allergy management program please feel free to contact us at allergymanagement@thelunchlady.ca.

Customer Service Excellence

We are dedicated to constantly serving you better. We strive to be kid, school, and parent friendly. We understand the busy lives of parents and their school communities. We handle all administration from start to finish and are always looking to improve our level of service.

Reducing Our Environmental Footprint

Recycling, Boomerang lunches, waste reduction - it's essential. We love to talk to classes about ways that each student can make a difference just by recycling their food packaging and taking leftovers home every school day. It's all about enjoying food without waste.

Community Engagement

The Lunch Lady is a part of every community that it serves. We understand the value of giving back.The Lunch Lady is devoted to creating programs that help raise money both in and out of the lunchroom. Additionally, some of our kitchens support their local communities by providing special workplaces for special people. The Lunch Lady is dedicated to providing a friendly and safe work environment for young adults who need the opportunity to learn essential job skills.